Privacy Policy
Welcome to LOOM ("LOOM", "we", "our", or "us").
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.
Last Updated: July 2026
Information We Collect
We may collect the following information when you interact with our website:
Personal Information
- Full Name
- Company Name
- Job Title
- Industry
- Email Address
- Phone Number
- Project Requirements
- Any information you voluntarily provide through contact forms.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Language Preference
- Pages Visited
- Session Duration
- Referral Source
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Respond to consultation requests.
- Contact you regarding your inquiry.
- Prepare proposals and quotations.
- Improve our website and services.
- Analyze website performance.
- Enhance user experience.
- Prevent fraud and abuse.
- Comply with legal obligations.
We do not sell your personal information.
Cookies
Our website uses cookies to:
- Improve website functionality.
- Remember preferences.
- Measure website performance.
- Understand visitor behavior.
You may disable cookies through your browser settings.
Data Sharing
We do not sell or rent your personal information.
Your information may be shared only with:
- Authorized LOOM employees.
- Service providers assisting in website operations.
- Legal authorities when required by applicable law.
Data Security
We implement industry-standard security measures to protect your information, including:
- Secure HTTPS connections
- Access controls
- Server security
- Monitoring and logging
- Data encryption where applicable
However, no internet transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to your inquiry
- Provide requested services
- Meet legal and contractual obligations
When no longer required, data is securely deleted or anonymized.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request corrections.
- Request deletion.
- Withdraw consent where applicable.
- Request a copy of your data.
To exercise these rights, please contact us.
Third-Party Services
Our website may include links or integrations with third-party services including:
- Google Services
- Analytics Providers
Their privacy practices are governed by their own policies.
Children's Privacy
Our services are intended for business users and individuals aged 18 years or older.
We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will always be published on this page with the revised date.